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Aside from its popularity and pervasiveness, there are several other reasons why a business should use  business text messaging  to engage with its customers. In this post, we’ll look at six of the most compelling reasons why businesses should use a business text messaging service. What Is Text Messaging For Business? Previously, SMS was primarily used for personal communication. However, as people became more comfortable with the technology, they began to recognize its value in professional settings as well. Text messaging services for businesses play an important role in leveraging a brand and developing powerful sales and marketing strategies today, whether with start-ups, medium-sized businesses, or large enterprises. Texting in business has numerous advantages that go beyond simply meeting customers where they are (on their phones), which is why businesses that use a text messaging service for business tend to excel in customer communications. A business SMS pl

How does VoIP Work? In a nutshell, a  VoIP service provider  routes a call between two or more callers over the internet. When a call is made, the analog signals are converted to digital signals on the caller end. Then the signal takes multiple different forms available in the protocol on its transit to the receiver end. The service provider has one or many VoIP server(s), which they use to connect calls to the internet and to Public Switched Telephone Network (PSTN) In a  VoIP telephone system , all that is required is a desk telephone on the user end and a call routing server for service providers. With this typical setup, there is no need for an on-site PBX system which saves money and provides a more resilient infrastructure. Data management and security of telephone systems are made possible through cloud computing technology. This means that service providers can monitor and adjust the system remotely in order to scale or fix issues much faster without sending a techn

However, before moving your  business phone system  to VoIP, be sure you understand what you’re getting into. We’re convinced that after reading this article, making a compelling case for traditional phone systems will be difficult. Vivant is a great choice for corporate phone systems because of its powerful communication features and crisp sound quality that exceeds industry requirements. Vivant guarantees 100 percent uptime on internet and phone service, ensuring that your business never goes down. What is VoIP, and how does it work? Voice over IP (VoIP) is a method of converting your voice into a digital signal, compressing it, and transmitting it over the internet. The call is set up between all participants by a  VoIP service provider . At the receiving end, the digital data is decompressed into the sound you hear through your telephone or speakerphone. People choose VoIP because it allows them to make phone calls without using a phone line. You won’t need to r

Families with working parents and children who want to take online classes. All of this, combined with media consumption and gaming, has pushed connectivity to the ultimate test. If it wasn’t obvious before, it’s now obvious that internet connectivity is required to thrive in today’s environment. We could argue that internet connection is the second-most important utility, second only to electricity. Vivant offers the best VoIP phone service options tailored to the business sector. Unlike most other VoIP system providers, our well-known 100 percent uptime guarantee helps us stand out. This allows business owners to focus on providing outstanding service to their clients while we manage your communications. Let’s look at why your small business needs  business-class Internet access . The Internet as a Business Utility The internet is the lifeblood of today’s business world. Your company requires business Internet connectivity that is fast, dependable, and high-qu

So if you’re looking for a  business phone system  that delivers secure and reliable services, a hosted PBX system is the solution you need. Let’s take a look at some of the best reasons your business should make the switch to a hosted PBX system today.   What is a hosted PBX system? A hosted PBX system is a cloud-based phone system that enables communication from within and outside an organization. Using Vivant’s world-class  hosted PBX services  means that you are essentially migrating your business communication from rigid onsite infrastructures to the cloud. That’s right, all the telephony services for your business will be delivered entirely via the internet. Right off the bat, you’ll be saving yourself from the extensive hardware and software costs that traditional PBX business phone systems require. Not only that but using Vivant’s hosted PBX solutions will spare you the hassle of spending time and money monitoring your on-premise PBX system or paying expensi

1. Faster Business Operations: For most businesses, the internet is the workhorse of their business operations. Whether you’re a multinational firm that needs to share documents across offices, an e-commerce store selling thousands of products to customers around the world, or a small accounting firm that needs to send and receive sensitive information, a fast and  reliable internet connection  is a necessity. It empowers you and your employees to work more efficiently, which ultimately leads to quicker business operations. Moreover, you can take advantage of innovative tools that save time and money, such as VoIP, video conferencing, webinar platforms, and more to further boost productivity. 2. Cloud Storage Becomes Seamless: Cloud storage has become an integral part of how businesses operate, and the availability of cloud storage providers like DropBox, Box, G Suite Business, and OneDrive makes it easy to store, share, and access documents online. Furthermore, integrating

Fortunately, it is not all doom and gloom, for there are ways to mitigate these challenges and improve the performance of your network. And one of the most effective ways to do so is by taking a step towards the innovative world of  5G networking . With its unrivaled ability to deliver on real-time network performance and constant connectivity, 5G is poised to revolutionize the way we do everything in our digital space. And if you are a business truly concerned about its bottom line, it is time to get on board and start thinking about how you can harness the power of 5G networking to optimize your business operations. To assist you, we have compiled five ways 5G networking will change the game for your business. 1. Augmenting Edge Computing: With the world moving towards a cloud-first, services-based computing model, edge computing has emerged as the new frontier in delivering the optimal user experience. Capable of delivering near-instantaneous responsiveness, edge computing e

The internet outage will halt the sales, cause date losses, set a negative impression for customers, and can cause severe financial losses in your business. To cope with these unforeseen situations, we recommend having a backup internet connection for your business. A backup connection will provide an immediate solution to your business in case of any internet issue in the primary ISP. In case of any issue with your primary internet service, the data and communications will be rerouted to a backup connection and your business will run smoothly. Enlisted are some of the benefits of having a backup internet facility for your business. Keeps the sales up Internet outages can happen due to different reasons. They can occur due to weather conditions, construction works, or some technical faults in the service provider’s equipment. A redundant Internet connection keeps the orders flowing even in the absence of internet from the primary service provider. This backup connection provide

Setting ambitious objectives and dreaming big is, of course, a fantastic thing. Surprisingly, many prospective entrepreneurs and business professionals at various stages of business development either do not understand or are unable to comprehend what it takes to attain their goals.   Your VoIP (Voice Over Internet Protocol) phone systems are a vital but often unsung hero in your online business’s success. Consider the case of traditional phone communications: your employees used to spend most of their days at their desks, always available. Nowadays, it is normal to observe employees working while on the go, whether at a nearby park or a nearby cafe. When you switch to Vivant VoIP (Voice over Internet Protocol) phone systems, your staff will be able to accept calls and voicemails regardless of their location. Using  VoIP phone systems  allows you to stay in touch with clients while still running your business. Many business owners, however, put off investing in communic

Know the Benefits of a VoIP System   Having a VoIP system for your business phone system can make a huge difference in the way that your company is managed. That’s because VoIP systems are easy to use, affordable, and reliable. Not only that but they’re set up to be exceptionally cost-effective for most business owners. However, there are other benefits of VoIP services that you should be aware of, such as the following essential features that they offer: VoIP services make it possible to make calls from anywhere that there’s  internet access . If you use the right VoIP services, it will be possible to ensure that you get the best possible price that you can on communications services for your businesses. You can always ensure that you pick a VoIP company that offers exceptional customer service, and this will ensure that you have every question that you may have answered as soon as possible. So, How Do You Pick a VoIP Provider?   There are lots of  VoIP b

Businesses rely on their internet provider for a service that allows them to carry out cloud processing, marketing, outsourcing, eCommerce, client relationship management, video conferencing, remote operations, data storage, and communication. Consequently, a breakdown in this internet connection can cripple the business resulting in heavy losses. The apparent problems resulting from internet breakage and downtime have necessitated an innovative solution. Therefore, redundancy is a vital consideration for all firms that have a framework that relies on a steady connection. This connection forms a vital part of business operations, and it ensures this connection runs optimally despite unforeseen mishaps and externalities. Network redundancy entails incorporating additional networking devices and configuration to ensure that the business enjoys an uninterrupted internet connection throughout its operations. This article looks at why having network redundancy may be one of the most wor

Choosing a Business Phone System is not as simple as it sounds The rate of adoption for VoIP has been explosive but has also created a market that is now flooded with providers. It’s one of the main factors that makes switching to a VoIP phone a daunting task for many businesses. As a business owner, you know that an internet phone system is the future of telecommunications. However, knowing how to find the  perfect  phone system for your business  can get tricky. In this competitive environment, you’re bound to see many providers making outlandish promises just to close that sale.  At Vivant, we put our money where our mouth is with our 100% uptime and seamless connectivity guarantee . Vivant is the leading VoIP provider Our team at Vivant is made up of passionate technology experts who strive to help local businesses succeed in their field. We believe that our technology will help businesses be more flexible and productive while also reducing unnecessary costs. Vivant has

1. Faster Business Operations: For most businesses, the internet is the workhorse of their business operations. Whether you’re a multinational firm that needs to share documents across offices, an e-commerce store selling thousands of products to customers around the world, or a small accounting firm that needs to send and receive sensitive information, a fast and  reliable internet connection  is a necessity. It empowers you and your employees to work more efficiently, which ultimately leads to quicker business operations. Moreover, you can take advantage of innovative tools that save time and money, such as VoIP, video conferencing, webinar platforms, and more to further boost productivity. 2. Cloud Storage Becomes Seamless: Cloud storage has become an integral part of how businesses operate, and the availability of cloud storage providers like DropBox, Box, G Suite Business, and OneDrive makes it easy to store, share, and access documents online. Furthermore, integrating

Know the Benefits of a VoIP System   Having a VoIP system for your business phone system can make a huge difference in the way that your company is managed. That’s because VoIP systems are easy to use, affordable, and reliable. Not only that but they’re set up to be exceptionally cost-effective for most business owners. However, there are other benefits of VoIP services that you should be aware of, such as the following essential features that they offer: VoIP services make it possible to make calls from anywhere that there’s  internet access . If you use the right VoIP services, it will be possible to ensure that you get the best possible price that you can on communications services for your businesses. You can always ensure that you pick a VoIP company that offers exceptional customer service, and this will ensure that you have every question that you may have answered as soon as possible. So, How Do You Pick a VoIP Provider?   There are lots of  VoIP b

Businesses rely on their internet provider for a service that allows them to carry out cloud processing, marketing, outsourcing, eCommerce, client relationship management, video conferencing, remote operations, data storage, and communication. Consequently, a breakdown in this internet connection can cripple the business resulting in heavy losses. The apparent problems resulting from internet breakage and downtime have necessitated an innovative solution. Therefore, redundancy is a vital consideration for all firms that have a framework that relies on a steady connection. This connection forms a vital part of business operations, and it ensures this connection runs optimally despite unforeseen mishaps and externalities. Network redundancy entails incorporating additional networking devices and configuration to ensure that the business enjoys an uninterrupted internet connection throughout its operations. This article looks at why having network redundancy may be one of the most wor